Refund policy

Right of withdrawal

Translated with (free version)
This translation is for your convenience. The binding legal text is the GERMAN text.

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. In order to exercise your right of withdrawal, you must

Please rovide your
your address and,
if available, your telephone number
and email address

by means of a clear statement (eg, a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods.

You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods not necessary for the examination of the quality, characteristics and functioning of the goods.

Sample cancellation form

If you want to revoke the contract, please fill out and return this form

GEKA Online GmbH & Co. KG
Im Vorwerk 26
36456 Barchfeld-Immelborn
support (at) geka-onlineshop. de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Bestellt am (*)/erhalten am (*):
Bestell- (*)/Rechnungsnummer (*):
Name des/der Verbraucher(s):
Anschrift des/der Verbraucher(s):
Unterschrift des/der Verbraucher(s):
(nur bei Mitteilung auf Papier)

(*) Unzutreffendes streichen.